From insight to practice.

Flagship

The Exempt Accommodation Project

A community of good practice and a subsidy recovery mechanism in one. We broker leases and management agreements between approved supported housing providers and registered providers, so councils can fully recover the Housing Benefit they pay, and residents get better, more accountable services.

How the Project works

Core service

Enhanced Housing Benefit & intensive housing management

We build and review enhanced Housing Benefit claims using a forensic model that breaks each claim down to the penny per week per resident, with the intensive housing management and maintenance activity that justifies it. We keep a non-adversarial approach with Revenues and Benefits colleagues, and help councils reduce subsidy loss.

• New claims, rent reviews and claims under challenge
• Evidence aligned with the DWP Housing Benefit Guidance for Supported Housing Claims
• Case-law based positions on care, support or supervision and the “more than minimal” threshold

Fees: usually factored transparently into the revised claim, so the work is effectively cost-neutral to you.

Housing Benefit advice and the case law

Regulation & governance

SHROA, licensing and standards

Advice for boards, senior teams and councils on the Supported Housing (Regulatory Oversight) Act, licensing, the National Supported Housing Standards and the fit and proper person test. We help you understand where you stand, where the risks sit and what to prioritise.

Our SHROA analysis

Learning & influence

Board briefings, training and speaking

Board and senior management briefings on any aspect of supported and sheltered housing finance, policy and operations. Public events and tailor-made sessions, virtual or face to face. Conference keynotes, panels, and coordination of sector responses to government consultations.

Ask about a session

Health & capital

Specialised supported housing, the NHS and social investment